Returns
Coffee and other related items and any food & beverage cannot be returned, replaced or refunded
Refund & Return is abdicable only on tools & Machines and only if damged. Our policy lasts 1 day. If 3 days have gone by since your purchase, unfortunately
we can’t offer you a refund or exchange
To be eligible for a return you must contact us on email [email protected] or whatsapp us on 00966553033783, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Refunds
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 .working days
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again
Then contact your credit card company, it may take some time before your refund is officially posted
Next contact your bank. There is often some processing time before a refund is posted
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Bunista Roastery, Southern Street Thuqba Sinaiya, Nukhbat Al Marabih Office, Khobar 34623, Saudi Arabia
Shipping
To return your product, you should mail your product to: Bunista Roastery, Southern Street Thuqba Sinaiya, Nukhbat Al Marabih Office, Khobar 34623, Saudi Arabia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund
Depending on where you live, the time it may take for your exchanged product to reach you, may vary
